Aura 90-Day Satisfaction Guarantee & Return Policy
We want you to love your purchase! That’s why we offer a
90-day satisfaction guarantee. If you're not happy with your order, we’re here to help.
Replacements for Defective or Damaged ItemsIf your item arrives damaged or defective, we’ll replace it for you. Just contact our support team at
support@official-aura.com with clear photos of the issue.
Returns & RefundsIf you’d like a refund, you must return the product in its original condition and packaging. Here’s how it works:
For more details on how to proceed with a return or exchange, please reach out to our support team at
support@official-aura.com. We’re happy to assist!